Realizing that physical anatomy, like the size of one’s head or the shape of a person’s ears, plays a critical role in optimizing a listener’s auditory experience, San Diego start-up OSSIC created the “world’s first headphones that instantly calibrates to a person’s anatomy for the most accurate and immersive 3D audio.”
Ten times more immersive than leading headphone technologies on the market today, the OSSIC X 3D audio experience is ideal for virtual reality, gaming, movies, and music.
With already 10,263 backers and approximately $2.7 million from its Kickstarter campaign, OSSIC X hopes to revolutionize the audio listening experience by recreating the way people hear the world every day. It does this by incorporating three key technological features into its 3D audio headphones:
Head-Related Transfer Function (HRTF) – this allows OSSIC X to instantly calibrate to a listener’s head and torso as soon as they put on the headphones. Based on a user’s position in space, the size of their head, and the shape of their ears, HRTF calibration sensors are “paired with OSSIC X’s smart algorithms to determine accurate sound playback based on your anatomy and position.”
So that sound appears from outside your head, OSSIC X uses Integrated Head Tracking technology. This creates a richer audio experience for the listener mostly because the sound stays fixed in space. Unlike the traditional, yet limited stereo sound we’re all accustomed to, OSSIC X uses Integrated Head Tracking to increase the sense of auditory space.
Taking advantage of each listener’s unique ear shape, OSSIC X uses eight individual drivers (Multi-Driver Array) to ensure that sound is played back to the correct portion of your ear. According to the OSSIC site, “this allows your unique ear shape to naturally interact with the 3D sound field the same way it does in real life.”
Whether it’s the integration of HRTF or the Multi-Driver Array, OSSIC X incorporates the most intuitive technology into its headphones. Feedback from experts in the field of sound engineering had only positive things to say about the OSSIC X 3D audio experience. Kevin Mack, Oscar-winning VISFX artist and Founder of Shape Space VR said, “I really think it will change the nature of sound as we know it. Entertainment. Music. It will alter the nature of music composition.”
By seamlessly integrating its 3D audio technology into parts of the human anatomy, OSSIC X allows listeners to experience authentic sound from all directions. The drastic audio improvement, whether it’s sound localization or an increased sense of presence, contributes to one of the major benefits of virtual reality: the fully immersive gaming experience. If you’re watching the movie Braveheart – get ready to hear the stampeding of horses hooves and the screams of “Freeedommmm,” from William Wallace as if he was battling the English in your living room. Paul McCartney himself, after listening to the live version of “Hey Jude” using OSSIC X would most likely say, “now that’s how it should sound.”
OSSIC is poised to take over the audio device industry because of one significant differentiator: it’s HRTF calibration sensors. By calibrating to the listener’s anatomy, OSSIC X provides a fully immersive 3D audio experience no other leading headphone can offer. With the belief that “everyone should have access to the highest level of audio experience possible,” OSSIC, according to its mission statement, hopes to “redefine the way we hear sound by taking the final leap between reproduced audio and audio that’s indistinguishable from reality.”
Oassic looked like a great product for VR I was looking for a set of headphones that would enhance my experience
My ratings are all one as I never got to try the headphones and never received my refund..read on
So I backed them on Indiegogo to the tune of $319.00 to be one of the one of the first to receive their headphones.
This transaction was on February 2nd
On February 14th I cancelled my order (as per there cancellation policy of within a 30 day time frame) I decided to wait on the HTC headset release.
I emailed them repeatedly after the 14th and revived automated responses “Your request (2964) has been received and is being reviewed by OSSIC support staff”
This went on for the next month with me sending email after email when finally Joshua replied saying ”
“Hello Steve, I can handle that refund request. You’ll hear from our accounting by end of day tomorrow”
Tomorrow never came nor did any more emails so I turned to Facebook messenger (Not the most professional way to communicate with customers)
On March 24th a response from Ossic on Facebook
“Hi Steve, I’m here for you and Sorry that Kristen has not responded. She is not a part of the support team so we will follow up with her to check up on the emails.
In the meantime have you sent your request to [email protected]? The support team should be able to answer your request directly”.
So back to trying to get a response via email
Nothing
So back to Facebook when on March 30th
“Ah ok. Sorry to hear about your desire to refund. We’re so close to shipping the product! Either way, I will follow up with Josh right now.”
Yer right
March 31st
“Just sent you an email ! You’ll have a refund by the end of the week”.
March 31st No email.
April 1st till today no refund
I have all the emails I sent (and there were a lot of them) in-between the dates I have noted here, All I wanted was someone to tell me when they would be refunding my money instead I got was lies or silence.
So one can draw one own conclusions from my experience with Ossic.
Now I have to go to my lawyer to send them a demand letter including his costs.
It would of been so much simpler for them to do the right thing and at the least have to courtesy to reply to a customers emails and without false promises.
Oassic looked like a great product for VR I was looking for a set of headphones that would enhance my experience
My ratings are all one as I never got to try the headphones and never received my refund..read on
So I backed them on Indiegogo to the t
Do I have to worry too ? I sincerely hope, I will not be having the same negative experience with Indiegogo. I am a backer as well and paid $ 299 + $ 40 (for Shipping to The Netherlands) for the OSSIC X: Immersive 3D Audio Headphones.
I must say, I find it a bit odd that it takes Indiegogo so long – since the date the OSSIC X: Immersive 3D Audio Headphones-Project was successfully funded : 21 April, 2016 – to get the Ossic X’s ready for sale.
I have been given January, 2018 as the Shipping date.
Do I have to worry too ? I sincerely hope, I will not be having the same negative experience with Indiegogo. I am a backer as well and paid $ 299 + $ 40 (for Shipping to The Netherlands) for the OSSIC X: Immersive 3D Audio Headphones.
I must say,
This company is a HUGE rip-off. I spent $319 in 11/2016. Still haven’t gotten the product and it is Feb 2018. They refuse to refund me. They do not even have an estimate now of when I will be getting my product. I am quite upset. Just don’t bother ordering unless you want to be scammed as I and so many others have been scammed. I wish I was exaggerating. Wouldn’t wish this on my worst enemy.
This company is a HUGE rip-off. I spent $319 in 11/2016. Still haven’t gotten the product and it is Feb 2018. They refuse to refund me. They do not even have an estimate now of when I will be getting my product. I am quite upset. Just don’